Curious where I've worked? Find out below!

If you've made it this far, you've probably already seen my work and who it was for. If you skipped straight to this page, you'll find a little bit of my work history with some high level details.
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Amrock a Rocket Company – Detroit, MI

UX Designer | January 2022 - December2022

Focused on evaluating and improving an existing MVP using heuristic evaluation, defining user journeys, and collaborating with product teams to define KPIs, along with an overall analytics implementation strategy.

  • Approached MVP revamp with mobile first design, while eliminating unneeded steps within required processes.
  • Evangelize for and define accessibility needs for our product suite.
  • Co-facilitated thought exercises with stakeholders and product teams.
  • Self-managed UX deliverables and timelines between four agile development teams.
  • Worked with product and development teams to adopt and implement a new design system.
  • Conducted user interviews and unmoderated usability studies to evaluate the performance of current and new designs.

Nexsys Technologies – Detroit, MI

UX Designer | June 2018 - January 2022

Worked together with our product team to create one of the leading mortgage eClosing platforms in the county with both in-person and remote video capabilities.

  • Helped create the first phase of our design system within Adobe XD and worked with other designers to transition it into Figma.
  • Managed UX deliverables and timelines between five agile development teams for 3 different products.
  • Maintained an NPS in the high 80's for our Clear Sign eClosing products, with both our consumer and notary audiences.
  • Reduced eClosing failures from 15% to around 3% by improving content, user flows, and adding in guided self-recovery.
  • Supported our title and appraisal platform Clear Path to improve the collection of order information through the use of improved information architecture and reducing the amount of pages user needed to visit.

Downshift.io – Remote

UX Designer | June 2015 - January 2016

As the main Designer for the start-up, I focused on defining the digital products for both the web and mobile platforms. Building the combined experience for the event management and social media aspects of the products to ensure a seamless transition from registering for an event, to engaging in a community of like-minded car enthusiasts.

Amrock – Detroit, MI

UX Designer | May 2013 - June 2018

My focus was to improve existing processes and design new ones within the core in-house software system that managed title, appraisal, and settlement services. I also worked in expanding our offerings with new web portals and mobile apps for better communication with our workers in the field. Was part of our innovation team that supported team members in learning new technologies and starting projects to improve business function.

  • Consistent interaction with senior stakeholders and business teams to understand the business goals for the projects, maintaining communication of design decisions, and expected timelines.
  • Conducted user interviews and user observations to gain insight into how team members used the current implementations and to better understand the processes.
  • Collaborated to interview users and define personas for the in-house application areas.
  • Appraiser order acceptance time went from days to minutes by introducing our mobile app that added the ability to accept/decline orders on the go, along with increasing communication.
  • Helped organize events, evangelize, and promote skill growth through projects during our innovation time.

Proficiencies

UX Skills
  • Contextual Inquery
  • Heuristic Evaluation
  • User Interviews
  • User Flows
  • Wire Frames
  • User Journeys
  • Information Architecture
  • Interactive Prototyping
  • Usability Testing
  • Web Accessibility
Web Skills
  • CSS
  • HTML 5
  • Java-Script
Tools
  • Figma
  • InVision
  • Adobe XD
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Creative Suite

Education

Baker College
  • Bachelor of Information Technology and Security - Minor in Security
  • Associate of Applied Science - Web Design

Still here?

If you're still looking for more information, or would like to reach out to me, connect with me on LinkedIn.

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